Commonly asked Questions from Customers:
Question: What colors do you have available in the wires?
Answer: We offer the C7 stringers in Green, Black, Brown, and White.
Question: Do you make custom length stringers?
Answer: We do not make custom length stringers, however we do have bulk spools available for sale that can be purchased and cut and customized by you the customer. Please click here for our bulk spool options.
Question: What is the wire gauge?
Answer: Our C7 stringers and bulk spools are 20 gauge XTW wire.
Question: What is the lead length between the plug and the first socket?
Answer: Our C7 stringers with 12" spacing has a 6 inch lead between the plug to the first socket, and 6 inches between the last socket and the female end plug.
Our 6" spacing C7 stringers has a 3" lead from the plug to the first socket and 3" between the last socket and the female end plug.
Question: What is the base size of the socket?
Answer: The base size of this socket is an E12, which measures as at ½” and can fit the traditional candelabra base bulbs. We offer several options with the E12 Candelabra base. Please click the following products for bulb options; C7 bulbs, G30 bulbs, G40 bulbs.
Question: How many strings can be connected together safely?
Answer: Our C7 25 foot strings are fused with a 5 Amp fuse, so you are able to connect up to 3 strings using our 5 watt incandescent bulbs. If you're using our 1 watt LED bulbs you can string up to 10 together.
Question: What brand are these sockets?
Answer: Our C7 strings are made with Admiral brand sockets.
Question: What amp in the fuse in these stringers?
Answer: Our C7 pre made stringers have 5Amp fuses.
Question: Can I cut off the fuse plug?
Answer: This is not something we recommend purely for safety reasons, it will void the warranty of the stringer. If you have a hired electrician and they have the proper plugs for the wire then yes they can alter the string.
Question: How do I figure out the watts/amps for an indoor and an outdoor circuit?
Answer: A typical household circuit can include several plug outlets, internal lighting fixtures or built-in appliances all on the same circuit. This means that whenever you plug your Christmas lights into the wall they are sharing that circuit's capacity with anything else that may also be drawing power. If very few things are on the circuit you have more wattage capacity. However, if your circuit already has a number of items drawing power from it, you may begin "tripping your breakers" in the fuse box. This happens when your wattage exceeds the amp capacity of the circuit.
Most household circuits are 15 or 20 amps
It is recommended that all circuits never exceed 80% of their max wattage capacity
15 amp circuits support 1,800 watts (80% capacity is 1,440 max watts)
20 amp circuits support 2,400 watts (80% capacity is 1,920 max watts)
Question: Can I use bulbs I already have in my new stringer?
Answer: You can use existing bulbs you already have; you just would need to confirm the base sizes are the same and that you either have all LED bulbs on the strand or all incandescent. If you combine incandescent with LED you lessen the life of the LED bulb because you are feeding it with more energy than it needs. An incandescent bulb needs 5 watts of power to work the LED needs less than a watt to shine.
Question: How do I determine the total watts?
Answer: The total wattage of these strands is 595 watts, which is the equilivant of 4 strands connected. To find out the total watts you would need to do watts per bulb times the number of bulbs to determine the total watts.
example: 100 x 5 watt bulbs = 500 watts
Question: How do these hang from the roof?
Answer: We have a variety of light clips that can be used to secure the stringers to the roof line. Click here for our clip options. Click here for our christmas light clip options.
Question: Can I plug these into a standard 120V outlet.
Answer: Our C7 strings can be plugged into a 120V.
Question: Are the strings UL listed?
Answer: UL recognised components for Indoor and Outdoor use..
Question: Where is the fuse located?
Answer: The fuse is located in the male plug. Look for a ribbed area that you can slide open, inside you will find 2 fuses, 1 is a replacement, the other is between 2 metal contacts and is the active fuse. Click here for a how to video on changing the fuses.
Question: Do you have replacement fuses?
Answer: Unfortunately we do not sell replacement fuses. If you do need an extra fuse you can reach out to our customer service team at 1-800-209-6122.
Question: Do I have to fill each socket in order for it to work?
Answer: For safety reasons you should have each socket filled, it is a live circuit when plugged in. The lights will work without all sockets filled but we do not recommend you leave it open.